1. Data controller
The data controller for information collected through the Tradmium website is Tradmium.
For any question relating to data protection or to exercise your rights, you can write to: info@tradmium.com
2. Data that may be collected
The data that may be collected through the website is the information you voluntarily submit, especially when using a contact form or quote request form.
This may include:
- name and surname;
- company name;
- email address;
- phone number;
- requested languages;
- project information;
- documents or files submitted;
- any information entered in the free message field.
3. Purposes of processing
Data submitted through the website is used only for the following purposes:
- replying to a contact request;
- reviewing a quote request;
- preparing a commercial proposal;
- following up professional exchanges;
- managing the pre-contractual or contractual relationship;
- keeping an administrative or evidential record of exchanges.
4. Legal basis
Depending on the case, processing is based on:
- the performance of pre-contractual measures at your request;
- the performance of a contract when a commercial relationship is established;
- Tradmium’s legitimate interest in following up requests, managing exchanges and defending its rights.
5. Recipients of the data
Data submitted through the website is intended only for Tradmium and, where necessary for technical operation of the website or email system, its strictly authorised technical providers.
Messages sent through the forms are delivered to: info@tradmium.com
Data is not sold, rented or transferred to third parties for commercial purposes.
6. Retention period
Data submitted through the website forms may be retained for up to five years from the last exchange where needed for commercial, administrative or evidential follow-up.
Certain contractual, accounting or administrative documents may be retained for longer where required by law or justified by a legal obligation.
7. Confidentiality of submitted documents
Documents, extracts, files and content sent through the website in connection with a quote request or professional exchange are handled with a high level of care and discretion.
However, users are encouraged not to send excessively sensitive data through the website if such disclosure is not strictly necessary for reviewing the request.
8. Cookies and analytics tools
The Tradmium website does not use analytics tools and does not implement trackers for advertising or marketing purposes.
Strictly technical elements necessary for hosting operation or form delivery may nevertheless exist at infrastructure level, without marketing use by Tradmium.
9. Security
Tradmium implements reasonable measures to protect submitted data against loss, alteration, unauthorised access, disclosure or unlawful use.
Despite these precautions, no transmission or storage system can guarantee absolute security.
10. Your rights
In accordance with applicable regulations, you may have the following rights depending on the situation:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability, where applicable;
- right to lodge a complaint with the competent authority.
To exercise your rights, you can send a request to: info@tradmium.com
11. Complaint
If, after contacting us, you believe that your rights are not being respected, you may lodge a complaint with the competent supervisory authority, including the CNIL in France.
12. Updates to this policy
This privacy policy may be modified at any time to reflect changes to the website, the services offered or legal obligations.
The version published on this page is the version currently in force.